Job Description:

Senior Account Executive, Financial Services Remote (NYC, Boston, Chicago, Dallas, Atlanta, Minneapolis or San Francisco preferred)

Position Summary:

The Role

We are seeking a self-starter with a ‘hunter’ attitude to establish new account relationships for our rapidly growing Salesforce Consulting business. We focus on mid-market (and above) customers and cover all aspects of Salesforce product implementation. Candidates will be rewarded with aggressive, and competitive, compensation as well as growth opportunities within the company.

What it Takes

Competencies

Education and Experience

Travel

Intangible Skills for Success

Apply Now

Job Description:

Senior Account Executive Remote (NYC, Boston, Chicago, Dallas or San Francisco preferred, Atlanta strongly desired)

Position Summary:

The Role

We are seeking a self-starter with a ‘hunter’ attitude to establish new account relationships for our rapidly growing Salesforce Consulting business. We focus on mid-market (and above) customers and cover all aspects of Salesforce product implementation. Candidates will be rewarded with aggressive, and competitive, compensation as well as growth opportunities within the company.

What it Takes

Competencies

Education

Travel

Intangible Skills for Success

Apply Now

Job Description:

Salesforce Community Cloud Specialist - Remote

Position Summary:

What you can expect when you join Xede Consulting Group

A unique remote work opportunity with a fast-paced small business. A rich company culture driven by private ownership and leadership inspiring employees to engage in our healthy, high-performing and values-based culture. A healthy balance between work and personal lives. A great benefits package that includes medical, dental, vision, paid time off, short- and long-term disability, Life and AD and D insurance and a 401k savings plan to name a few.

The Role

The Salesforce Community Cloud Specialist is responsible for business analysis, application development, and support for Community Cloud solutions. The Community Cloud Consultant will work closely with the Salesforce Technical Architect and Salesforce Developer to leverage features and functions of the Salesforce.com platform to implement Community Cloud solutions for our clients.

What it Takes

Competencies

Education

Travel

Intangible Skills for Success

Apply Now

Job Description:

Salesforce Developer - Remote

Position Summary:

Xede uses an Agile methodology and as such our developers must be comfortable working in a team centric environment as well as be familiar with other characteristics of Agile programming:

The individual may use a variety of computer programming languages and applications to develop software requested, and although most of the time the individual would work in teams with other professionals, often collaboratively with customers, and sometimes the individual will work alone.

Responsibilities:

• Working with computer programming languages - particularly Apex; VisualForce tags; HTML and JavaScript.
• Designing, writing and unit testing new software programs in the Force.com platform; including working with the Salesforce developer toolkit; handling Web services API integrations; creating custom objects, triggers and workflows.
• Testing software to ensure proper operation and freedom from defects, including functional, system application, regression and performance testing.
• Re-factoring and redeveloping existing systems by analyzing and identifying areas for modification and improvement.
• Maintaining systems by identifying and correcting software defects.
• Maintaining awareness of and practical skills in emerging technologies.
• Assisting in creating technical specifications and test plans.
• Working closely with Xede team members.
• Consulting with clients/colleagues concerning maintenance and performance of software systems.
• Implementing new software into a production environment via our agreed upon change control processes.
• Effective use of Version Control software and adherence to company processing regarding capturing and controlling software code changes.
• Adhere to, and be an ambassador for Xede’s strategy, project management and change management methodology.

The typical projects and tasks include but are not limited to: Web based applications – either consumer or business centric, in an ‘n-tier’ architecture. These applications would be used to display data, add/edit or delete data, generate reports, trigger complex business workflows (with notifications, etc.) and the like. Other types of applications that perform other business functions vital to the operations of the company could also be added in the future.

Minimum Qualifications:

• Minimum of three (3) years of experience and have earned a Bachelor’s degree in Computer Science and/or equivalent experience. Additionally, the candidate must display an ongoing knowledge in the latest software application development tools, techniques and technologies to maintain the company’s cutting edge position in the utilization of IT resources.
• Minimum of 3 years working in Information Technology consisting of Salesforce.com centric development.
• Experience with Apex classes, controllers and triggers, Visualforce, Force.com (IDE, Migration tool and Web services).
• Proficiency in SOQL; HTML, XML, JavaScript, SQL, Java or .NET based Web development and SOAP based Web services.
• Previous experience must include developing applications from requirements to system testing and deployment – including application design and development (which includes unit testing).
• Rock-solid Apex and Visualforce programming skills.
• Experience with HTML and JavaScript needed.
• Knowledge of various software applications used in development and an awareness of current issues in software development, enthusiasm and knowledge of project lifecycles are all useful.
• Ability to demonstrate analytical skills, attention to detail and a logical mindset.
• Must possess a proactive and service oriented approach to solving team members’ programming related problems.
• Ability to travel as needed.

Intangible skills for success at Xede:

• A commitment to service excellence.
• Ability and willingness to work as part of a team.
• Be interesting, and interested.

Apply Now

Job Description:

Salesforce Consultant - Remote

Position Summary:

The Salesforce Consultant is responsible business analysis, application development, and support for cloud-based solutions. The Salesforce Consultant will work closely with the Salesforce Technical Architect, Senior Salesforce Consultants, and Salesforce Developers to leverage features and functions of the Salesforce.com platform to implement Sales and Service Cloud solutions for our clients.

Responsibilities:

• Configure Salesforce.com to meet business requirements.
• Perform day-to-day facilitation of project development including participating in meetings, generating deliverables and managing relevant communication.
• Provide end-user training on new systems upon deployment.

Minimum Qualifications:

• Strong capability in business analysis.
• Experience in all phases of the systems development life cycle.
• Experience developing and implementing declarative automations.
• Experience designing and implementing Salesforce reports and dashboards.
• Extraordinary communication skills, both written and verbal.

Education:

• Bachelor’s degree or equivalent experience
• Salesforce.com Certified Administrator
• Other Salesforce.com Certifications welcomed

Intangible skills for success at Xede:

• A commitment to service excellence.
• Ability and willingness to work as part of a team.
• Be interesting, and interested.

Apply Now

Job Description:

Salesforce Senior Consultant - Remote

Position Summary:

The Salesforce Senior Consultant leads Salesforce implementation engagements with our clients and works closely with Solutions Architects to design systems that meet business requirements. Senior Consultants are focused on the bigger picture and ensure that project teams are making the right decisions for our customers. Senior Consultants are also expected to help grow and develop less experienced members of the practice.

Responsibilities:

• Lead engagements with a focus on doing the right thing for the customer.
• Build strong and lasting relationships with our clients.
• Perform day-to-day facilitation of new project development including participating in meetings, generating deliverables, and managing relevant communication.
• Assist in the configuration of Salesforce.com to meet business requirements.
• Provide initial training on new systems.
• Take accountability for the skill development and work completeness of Xede team members.

Minimum Qualifications:

• Minimum of three (3) years working with the Salesforce.com environment and leading engagements.
• Strong capability in business analysis and requirements gathering.
• Experience in all phases of the systems development life cycle.
• Experience deploying Salesforce Platform Clouds at scale.
• Extraordinary communication skills, both written and verbal.
• Over five (5) years of client facilitation and presentation experience.
• Minimum of five (5) years of business writing experience or commensurate demonstrated expertise.

Education:

• Bachelor’s degree in Computer Science and/or equivalent experience
• Salesforce.com Certified Administrator
• Salesforce.com Certified Sales Cloud Consultant
• Salesforce.com Certified Service Cloud Consultant
• Salesforce.com Certified Force.com Developer (preferred)
• Other Salesforce.com Certifications welcomed!

Intangible skills for success at Xede:

• A commitment to service excellence.
• Ability and willingness to work as part of a team.
• Be interesting, and interested.

Apply Now

Job Description:

Technical Project Manager - Remote

Position Summary:

The Technical Project Manager (PM) is responsible for planning, executing, and controlling all aspects of the project within the constraints of the defined Statement of Work. In addition, the Project Manager will work closely with the Salesforce.com Architect to leverage features and functions of the Salesforce.com platform. The PM owns the overall success of the assigned projects and is accountable to ensure that the business outcomes of the project are realized and sustainable. The Project Manager must display leadership through coaching and mentoring to all project team members, as well as fostering growth and development opportunities on the projects under their direction.

Responsibilities:

• Project Management - Manage all aspects of the project. Including: Scope Management, Schedule Management, Financial Management, Issue Management, Risk Management and Communication Management
• Project Leadership - Provide project leadership through the management of day-to-day project activities and interactions with client, facilitating meetings and issue resolution, guiding the project through Xede’s System Development Lifecycle (SDLC) methodology or the project approach defined in the Statement of Work, directing and coordinating project resources, and ensuring deliverables are comprehensive and complete
• PM Practice Development – Develop the Project Management organization’s capabilities through the evaluation and adoption of best practices and education of other team members to ensure the continued maturation of the PM Practice and better ensure the successful delivery of project outcomes
• Client Relationship Management – Build and grow client relationships through regular interactions, delivering on promises, and identifying needs and offering alternative solutions.
• Leading and Developing Talent – Build solid performing project teams and work with all leaders to develop and engage team members according to growth plan.

Minimum Qualifications:

• Over four (4) years of Project Management experience in Salesforce.com required
• Minimum of five (5) years of Project Management experience managing medium scale technology projects
• Experienced in defining project plans, schedules, estimates, and resource plans is required
• Demonstrated command of the SDLC methodology is required.
• Demonstrated client and team leadership and attention to detail.
• Advanced verbal and written communication skills with a focus on being clear and concise.
• Strong business and systems analysis skills, test planning and testing skills, problem-solving skills, and experience with technical environments and architectures.
• Proficiency using the MS Office Suite, Agile tools, Kanban, etc.
• Experience in delivering projects under various methodologies (Waterfall, Agile, Iterative/Incremental) is preferred
• Experience in the application of industry best practice processes and tools regarding the effective management of projects, including, but not limited to, scope, schedule, cost, risk, resource, and issue management
• Experience with management reporting and delivering insight based on data that drives action.
• A general understanding of application programming, database and system design
• Experience working with medium scale enterprise applications involving interaction with heterogeneous applications.
• Experience working with cross-functional and dispersed teams.
• Able to review project deliverables for completeness, quality, and compliance with established project standards.
• Ability to work well with technical and non-technical co-workers and clients.
• Ability to take strategic direction from management and operate effectively in implementing the strategy.
• Adhere to, and be an ambassador for Xede’s strategy, project management and change management methodology.
• Effectively serve while operating multiple priorities.
• Other duties and responsibilities, as directed.

Education:

• Bachelor’s degree or equivalent experience
• Certified CAPM, PMP, CSM, SSBB or equivalent
• Salesforce.com Certified Administrator (Preferred)

Intangible skills for success at Xede:

• A commitment to service excellence.
• Ability and willingness to work as part of a team.
• Be interesting, and interested.

Apply Now

Job Description:

Salesforce Business Analyst - Remote

Position Summary:

The Business Analyst (BA) will be responsible for capturing requirements, documentation, testing and facilitating application creation, enhancement and maintenance activities for client business applications with a special focus on creating operational process flows for use within Salesforce.com. The BA is also responsible for ensuring that the final deliverable of a project meets all of the intended needs of the business. The BA will become a subject matter expert (SME) for the application(s) supported and drive a deep knowledge and understanding of the operational and business areas under analysis.

Responsibilities:

• Work with key business stakeholders to understand strategy, process, business rules, and systems represented in articulating business architecture as-is, transitional states, and to-be states through diagrams, documentation, and extensive leadership in meetings and consultations.
• Perform requirements gathering and analysis.
• Develop requirement documentation, business process flow diagrams and workflows, implementation plans and identification of change adoption needs.
• Lend support to various business and technology teams as necessary during project delivery.
• Provide expert analytical service, requirements gathering, data gathering, system documentation, business modeling, business process as needed to solve complex issues and drive clarity and understanding.
• Adhere to, and be an ambassador for Xede’s strategy, project management and change management methodology.
• Provide technical expertise in identifying, evaluating, and developing effective procedures and system requirements that meet business requirements.
• Experience responding to RFI/RFP documents with the ability to analyze and communicate recommendations.
• Proficient with Microsoft Office Suite applications including Word, Excel, Visio, PowerPoint.
• Effectively serve while operating multiple priorities.
• Other duties and responsibilities, as directed.

Minimum Qualifications:

• 3-5 years of experience in business analysis role.
• Minimum 3-5 years using Salesforce.com and creating/administering Salesforce.
• Demonstrated command of the SDLC methodology is required.
• Demonstrated client and team leadership and attention to detail.
• Advanced verbal and written communication skills with a focus on being clear and concise.
• Strong business and systems analysis skills, test planning and testing skills, problem-solving skills, and experience with technical environments and architectures.
• Ability to travel as needed.

Education:

• Bachelor's degree is required (Information Technology degree preferred)
• CBAP certification (preferred)

Intangible skills for success at Xede:

• A commitment to service excellence.
• Ability and willingness to work as part of a team.
• Be interesting, and interested.

Apply Now

Job Description:

Salesforce Technical Architect - Remote

Position Summary:

The Salesforce.com focused Technical Architect provides analysis, development and support for applications on the Force.com platform based on industry Best Practices. They will be involved in all phases of the life cycle of Salesforce.com initiatives including requirements gathering, solution design, configuration, implementation, and problem resolution. The successful candidate will possess a strong desire to meet and exceed client expectation. The Architect will make technology easily understandable for end users and showcase the potential power and value of an Xede solution in a customer centric, supportive and comprehensive fashion.

Responsibilities:

• Analyze, develop and review technical architectures that meet the needs of the client’s business architecture vision. 
• Present architecture options and recommendations based on Best Practices. 
• Oversee the implementation of SFDC from an architectural integrity perspective.  
• Ability to provide advice on best practices and approaches to the team and the client.  
• Strong knowledge of enterprise considerations related to IT architecture.

Minimum Qualifications:

• A proven functional/technical professional with at least two (10) full lifecycle SalesForce.com implementations and at least 5+ years' experience working with SFDC.
• Direct experience with multiple SFDC Sales, Service, Marketing Cloud (application design, architecture and development using Salesforce.com) implementation
• Strong SFDC and Integration knowledge (for example, SFDC APIs, Apex controllers, Apex Web Services, Apex callout, outbound messaging, SFDC data loaders, ETL tools, etc.)
• Strong technical foundation including; Advanced structured programming - APEX, Force.com, .Net, Java, etc., understanding of RDMS concepts and structures, knowledge of SQL, structured system analysis and design methods, web services integration, etc.
• Technical understanding of CTI implementation and integration into the Salesforce.com Call Center environment.
• Proven experience in overseeing the direction, development, and implementation of SFDC CRM software solutions.
• Understand complex ETL and data migration practices and has performed at least 5 complex data migrations to Salesforce.com.
• Years of experience working with clients and team members to transform and develop new requirements into design and implementation.
• Ability to comprehend and synthesize client requirements and provide Business Solutions in a concise manner.
• Effectively work with management, local and remote staff, and customers to accomplish Salesforce.com project deliverables.
• Effectively balance and prioritize multiple projects concurrently.
• Prior Consulting Experience required.
• TOGAF Certification Highly Desired.

Education:

• Bachelor’s degree in Computer Science and/or equivalent experience
• Salesforce.com Certified Administrator
• Salesforce.com Certified Sales Cloud Consultant
• Salesforce.com Certified Service Cloud Consultant
• Salesforce.com Certified Force.com Developer
• Salesforce.com Certified Technical Architect (Preferred)

Intangible skills for success at Xede:

• A commitment to service excellence.
• Ability and willingness to work as part of a team.
• Be interesting, and interested.

Apply Now

Job Description:

Financial Services Solution Architect - Remote

Xede Overview:

The purpose of Xede is to improve the lives of others. As a rapidly growing Salesforce consulting partner, we achieve our Purpose by solving complexity with extraordinary talent, creating value for our customer, employees and partners that they cannot find anywhere else. Xede has entered a new phase of rapid (and responsible) growth which we have achieved through:

1. Our implementation and adoption of the Entrepreneurial Operating System business framework. More here: www.eosworldwide.com/
2. Our specialized industry and technology go-to-market strategies.

Our customers tell us that they keep coming back to Xede because of three things that make us pretty unique:

1. Xede gets it done.
2. Xede values long-term value over short-term gain.
3. Xede’s empathy, honesty & anticipation.

Position Summary:

The Financial Services Solution Architect (SA) is responsible for translating the Scope from the Statement of Work into a series of Discovery sessions to elicit requirements in the form of a user story backlog, decomposing the functional stories into tasks, drive task based estimation, consult with the Project Manager on Sprint Grooming and Project Risk, Oversee and Perform Sprint Construction Activities, Lead the Sprint Demos, and Ensure Successful Training and Deployment. The SA is the expert for the solutions created on behalf of the client and will be viewed as both an industry and solution expert. The SA needs to have strong business consulting capabilities, Salesforce Configuration experience and the ability to learn additional technologies and sub-industry domain topics. The SA’s are leaders in Xede and are expected to mentor and grow other team members’ capabilities in the functional domain.

What it Takes:

• Work with key business stakeholders to understand strategy, process, business rules, and systems represented in articulating business architecture as-is, transitional states, and to-be states through diagrams, documentation, and extensive leadership in meetings and consultations. 
• Oversee and perform requirements gathering and analysis, yielding a User Story Backlog decomposed by Sprints, driving simplicity and clarity for both the client and the project team. 
• Develop requirement documentation, business process flow diagrams and workflows, implementation plans and identification of change adoption needs.  
• Ability to provide advice on best practices and approaches to the team and the client.  
• Ability to guide the client through User Story Prioritization with a lens toward balancing business value and delivery risk mitigation.
• Ability to align requirements with business value, during requirements elicitation, Sprint prioritization and value realization. 
• Predisposition toward a consultative client-first approach, providing the client with key design options, pros/cons and allowing the client product owner to make an informed decision. 
• Predisposition toward Native Platform capabilities first, AppExchange Solutions second, and customization (code) only if required to meet the desired business outcome. 
• Oversee and/or Develop training curriculum and deliver training sessions to client’s trainers, end users, and/or Platform Administrators. 
• Work with Xede Project Manager, Solution Director and Account Executive to manage the Client’s expectations to ensure a successful implementation, referenceable client and future value delivery opportunities at assigned clients. 
• Periodically be engaged in Sales Activities when specific expertise is needed or when feedback is required to adjust the go-to-market strategy or estimation process. 

Competencies:

• Demonstrated command of Agile/Scrum methodology is required.
• Advanced verbal and written communication skills with a focus on being clear and concise.
• Demonstrated client and team leadership.
• Strong business and systems analysis skills, test planning and testing skills, problem-solving skills, and experience with technical environments and architectures.

Education and Experience:

• 3+ years of experience in business analysis, process definition and re-engineering.
• Minimum 3+ years administering or consulting on Salesforce. Financial Services Cloud experience is a strong plus
• 3+ years working with Financial Services Organizations, Insurance/Wealth preferred
• Bachelor's degree is required
• Requirements elicitation & user story writing experience
• Experience with data migration and AppExchange Package installation

Travel:

• Ability to travel to customer site (if needed)

Intangible skills for success at Xede:

• A commitment to service excellence.
• Ability and willingness to work as part of a team.
• Be interesting and interested.
• Provide a premium customer experience.
• Live Xede’s Core Values:
• Think & Act Positively
• Be Curious
• Be Humble
• Solve Creatively
• Commit
• Communicate Clearly
• Do the Right Thing

Apply Now

Job Description:

Digital Experience Management Architect - Remote

Position Summary:

The Digital Experience Management (DXM) Architect is responsible for designing and architecting effective customer facing digital solutions and leading transformative digital experience projects for our clients. They serve as an authoritative advisor that provides prescriptive guidance on Marketing, Technology and Customer Experience for our clients.

Responsibilities:

• Working with clients to design and architect effective digital solutions on digital platforms including: Salesforce Marketing Cloud, Salesforce Pardot, Salesforce.com, etc.
• Providing deep comparative solution consulting to clients using architecture and design best practices
• Supporting the sales cycle by producing solution engineering documentation, statements of work and solution presentations
• Helping to develop Xede POV’s and best practices for clients and team members
• Providing future looking solutions and recommendations based on forthcoming releases
• Keeping current on new technologies as they relate to Salesforce and general Digital Experience practices
• Acting as technical account manager to maintain client success and quickly surface and resolve issues
• Key Result Areas:
  • Driving Project & Client Success (CSAT greater than 9.5, project gross margin of 50% or greater and client retention)
  • Target billable utilization percentage of 70% annually

Minimum Qualifications:

• Ability to guide implementations of Salesforce Marketing Cloud Email Studio, Content Builder, Data Designer, Analytics Builder, Ad Studio, Journey Builder, Business Unit Strategy, Encryption etc.
• Ability to guide implementations of Salesforce Pardot
• Competency with SQL, HTML, CSS, AMPScript, SOAP & REST API’s
• Exceptional communication, both written and oral
• Customer oriented and experience with building client relationships
• Ability to work independently (with minimal supervision) in a fast-paced environment with tight deadlines
• Strong collaboration skills to work with cross-functional teams (in-person and remotely)
• Ability to drive consensus
• Strong sense of ownership and self-starter; quickly able to dive in, assess opportunities and propose solutions
• Ability to prepare and facilitate meetings/requirements sessions
• Strong business analysis; eliciting requirements and developing use cases with acceptance criteria
• Ability to easily create relevant artifacts/business documentation such as: as-is/to-be process and data flows
• Salesforce Marketing Cloud Specialist Certification
• Salesforce Marketing Cloud Consultant Certification

Education:

• At least 5 years of experience in a consulting environment
• 5+ years Salesforce Marketing Cloud experience
• 2+ years Salesforce, cross-cloud platform experience

Travel

• Ability to travel up to 50% (if needed)

Job Description:

Quality Analyst Lead - Remote

Position Summary:

Quality Analyst Leads at Xede are responsible for ensuring that all of our implementations meet our high standard of excellence so that our customers receive the best possible solutions. The Quality Analyst Lead works with other team members to thoroughly test each of our implementations and report any bugs that might appear. The successful candidate will be detail-oriented, responsible, and have a strong knowledge of documenting defects and tracking issue resolution.

Responsibilities:

• Participate in requirement/design reviews to ensure test plans are traceable to requirements.
• Review and approve test plans in advance of testing.
• Lead teams of testers who may work on multiple projects at the same time.
• Work with team members to ensure that all testing activities are documented correctly.
• Adhere to, and be an ambassador for Xede’s strategy, project management and change management methodology.
• Provide technical expertise in Quality Assurance, and developing effective procedures and system requirements that evolve Xede’s leadership position in this domain.
• Proficient with Microsoft Office Suite applications including Word, Excel, Visio, PowerPoint.
• Effectively serve while operating multiple priorities.
• Other duties and responsibilities, as directed.

Minimum Qualifications:

• Experience in a QA Lead role
• Advanced verbal and written communication skills with a focus on being clear and concise.
• Strong business and systems analysis skills, test planning and testing skills, problem-solving skills, and experience with technical environments and architectures.
• Ability to travel as needed.
• Ability to work in a fast-paced environment

Education:

• Bachelor’s degree and/or equivalent experience
• Salesforce.com Certified Administrator (Preferred)

Intangible skills for success at Xede:

• A commitment to service excellence.
• Ability and willingness to work as part of a team.
• Be interesting, and interested.

Apply Now